Mountain Valley Hospice
Mrs. Cynthia Gates-Truax


Gloversville, NY— Mountain Valley Hospice has been named a 2017 Hospice Honors recipient by Deyta Analytics, a division of HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said J. Kevin Porter of HEALTHCAREfirst. “I am extremely proud of Mountain Valley Hospice for achieving this highest of honors and I congratulate them on their success.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2015 through September 2016. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the Deyta Analytics’ Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the Deyta Analytics National Performance Score on 20 of the evaluated questions. Deyta Analytics holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the Deyta Analytics National Performance Score on all 24 of the evaluated questions.

“Being recognized for this accomplishment is a high honor,” states Bonnie Graves, Clinical Director of Mountain Valley Hospice.  “Our entire team works tirelessly to ensure that we provide the greatest level of care and compassion to each one of our patients and their families.  It is a gift to be able to serve our community in this way.”

A community based not-for-profit agency founded in 1988, Mountain Valley Hospice seeks to provide hospice care to all appropriate patients and families in Fulton, Hamilton, Montgomery and Saratoga Counties.  For more information, please visit or call 518-725-4545.


HEALTHCAREfirst | 1343 E. Kingsley St., Ste. A | Springfield, MO 65804 | 800.841.6095 |